FAQ – Frequently Asked Questions2017-02-03T21:58:43+00:00

FAQ – Frequently Asked Questions

Privacy Policy2017-02-03T21:58:35+00:00

What information do we collect?

We collect information from you when you order or register on our site.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail, address, mailing address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

-To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.

-To process transactions: You information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purposes of delivering the purchased product or service requested.

-To send periodic e-mails: The e-mail address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety.

Your consent

By using our site, you consent to our privacy policy

Terms of Service2017-02-03T21:58:35+00:00

This Website Terms of Use Contract (the “Agreement”) constitutes a binding legal contract between you and Creations Art Gallery & Framing Studio. (“Creations”), the owner and operator of the website which can be found at Creations-Gallery.com (the “Site”). Your use of the Site signifies and constitutes your acceptance of this Agreement, as it may be amended or supplemented from time to time.

* Creations Art Gallery & Framing Studio takes the issue of privacy on the Internet very seriously.

General Conditions of Use

Creations hopes you enjoy the Site and use it safely and constructively. Your use of the Site is at the sole discretion of Creations, which may deny you further use of the Site at any time, for any reason, with or without cause. Your use of the Site does not entitle you to continue to use the Site.

Your use of the Site must always comply with applicable law. In particular, but without limitation, you agree and represent not to use the Site to:

upload, post, e-mail, or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable or harasses or advocates harassment of another person or promotes information that you know is false, misleading or promotes illegal activities; impersonate any person or entity, including, but not limited to, an Creations official, or falsely state or otherwise misrepresent your affiliation with a person or entity;
upload, post, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
upload, post, e-mail or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, network, hardware or telecommunications equipment; upload, post, e-mail, or otherwise transmit any content involves the transmission of “junk mail,” “chain letters” or unsolicited mass mailing or “spamming”;
falsify or delete any copyright management information, such as author attributions. legal or other proper notices or proprietary designations or labels of the origin or source of any material uploaded to the site;
solicit passwords or personal identifying information for commercial, unauthorized or unlawful purposes from other users; advertise or offer to sell or buy any goods or services for any business purse; or do any other act which is otherwise inappropriate for the Site, in Creations’ sole judgment.

Systematically collecting information on the Site, by electronic or other means, is prohibited.

Product Descriptions

We attempt to describe the products offered on the Site as accurately as possible. However, we do not warrant that product descriptions or other content of this Site are accurate, complete, reliable, current or error-free. If a product offered by us and purchased by you is not as described, your sole remedy is to return it in unused condition for a refund or credit.

Intellectual Property Rights

The Site is protected by copyright, trademark, trade dress and other intellectual property rights.

Creations grants you a personal, revocable, nontransferable, and non-exclusive right and license to use the object code of the Site on a single computer; provided that you do not (and do not allow any third party to) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the software contained in or other intellectual property included on the Site.
Creations, the Creations logo, Creations website and other trademarks, service marks, logos, product names and service names (collectively, the “Marks”) are owned or licensed by Creations. You agree not to copy, display or otherwise use any of the Marks without the prior written permission of Creations.
The entire Site, and all object code and source code associated therewith, are copyright 1985 – present, Creations, Inc. All rights reserved. The arrangement and compilation of all content on this site are the exclusive property of Creations and are protected by U.S. and international copyright laws. All software used on this site is the property of Creations or its software suppliers and is protected by United States and international copyright laws.
You may not utilize the site design or layout. Page headers, custom graphics, button icons, scripts and other elements of the Site are service marks, trademarks, and/or trade dress of Creations may not be copied, imitated, or used, in whole or in part, without the prior written permission of Creations.

No part of this website may be reproduced, used or appropriated in any manner for any purpose without the express written consent of the owner.

Third Party Copyrights

Creations respects the intellectual property of authors and creators of visual images and we ask our customers to do the same.

A copyright exists in nearly all images and artwork, even ordinary family photos. In general, the copyright is owned by the person who took the photograph. Separate copyrights may reside in the photograph and its subject, if it is itself a work of art. A copyright in an image need not be registered as it exists as an ownership right as soon as the image is created. Copyright vests in its owner the exclusive right to make copies, publicly distribute copies, publicly display the work, and prepare other works based on the original. It is generally illegal to copy, print or digitally reproduce photographs taken by others without their permission. Federal law provides both civil and criminal penalties for violation of a copyright. Creations and its customers are each subject to the copyright laws.

Images downloaded from the internet or scanned or copied from print publications should be presumed to be protected by copyright. Additionally, images photographed by professional photographers are also presumed to be protected by a copyright retained by the photographer. If we cannot make the copies or provide the digital services for you, go to your photographer or the source and request them. A professional photographer will do their best to see that your needs are met. If they cannot make the copies, they may authorize us to make them.

You represent and warrant that you possess all necessary rights to use the content that you submit to Creations and that use of such content does not violate the foregoing. You agree to defend, indemnify, and hold us harmless from and against any and all claims arising out of or relating to any content that you submit to us. By submitting content, you automatically grant, or warrant that the owner of such content has expressly granted, a royalty-free, perpetual, irrevocable right and license to use the content in any manner that we deem appropriate, in our sole and exclusive discretion.

If you have any questions as to what is legal that Creations cannot resolve, you should consult a lawyer who specializes in copyrights.

Links to Other Sites;

The Site may contain links to third party websites. Such third party websites are not under the control of Creations. Please note that Creations is not responsible for the accuracy or content of websites of other providers, which may have links from this Site. Accordingly, Creations can neither make a representation concerning the content of these sites to you nor can the fact that Creations has provided this link serve as an endorsement by Creations of this or any other site. In creating hypertext links to any other website, Creations is not recommending that website or giving any assurances as to its standing. Creations is providing this link only as a convenience to you. The inclusion of these links is not intended to reflect their importance, nor is it intended to endorse any views expressed, or products or services offered, on these outside sites, or the organizations sponsoring the sites. Creations makes no warranties, explicit or implied, regarding the performance of the links, the performance of the outside sites or the contents of the outside sites. If you decide to access linked third party websites, you do so at your own risk.

You may not frame or utilize framing techniques to enclose any portion of the Site (including the images found at the Sites, any trademark, logo, or other proprietary information or any text or the layout/design of any page or form contained on a page) of Creations or its affiliates without prior express written consent.

Access and Interference

You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our or our host’s infrastructure. You may not use meta tags or any other “hidden text” utilizing Creations’ name or trademarks without the express written consent of Creations.

Comments and Submissions

Creations appreciates your comments, remarks, feedback, suggestions, ideas and other submissions you disclose or transmit directly to us (collectively, “Your Comments”). Creations is not obligated to keep Your Comments confidential or pay you or anyone else any money for Your Comments. Your Comments shall become the property of Creations upon receipt, which means that Creations shall own all right, title and interest in and to Your Comments.

Users of the Site are able to make certain comments, reviews, submissions and messages that are publicly-accessible on the Site (collectively, “Public Postings”). When you submit Public Postings, you grant Creations, and all others who access the Public Postings, the worldwide, royalty free and non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such Public Postings (in whole or part) worldwide and/or to incorporate them in other works in any form, media, or technology now known or later developed.

Creations has no obligation to monitor postings, however, you acknowledge that Creations has the right (but not the obligation) in their sole discretion to refuse, delete or move any Public Posting that is available on the Site. In particular, but without limitation, Creations shall have the right to remove any Public Posting that violates this Agreement, applicable law, or is otherwise objectionable.

You understand that if you include your email address in any Public Posting to the site, that you may receive unsolicited emails for which Creations bears no responsibility.

Indemnification

You agree to defend, indemnify, and hold completely harmless Creations and its officers, directors, members, agents, and employees from and against any and all claims, damages, costs, and expenses, including without limitation claims based upon the negligence of Creations, arising from or related to your use of the site, the materials it contains, and any sites linked to this site. You further agree to indemnify and hold us, our subsidiaries or affiliates, and our officers, directors, members, agents, and employees harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your negligence, breach of this Agreement, or violation of any law or the rights of a third party or due to or arising out of your use of the Site.

Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT: * YOUR USE OF THE SITE IS AT YOUR SOLE RISK. THE SITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CREATIONS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, QUALITY, PERFORMANCE, NON-INTERFERENCE WITH INFORMATION, AND ACCURACY OF INFORMATIONAL CONTENT. THERE IS NO WARRANTY THAT INFORMATION PROVIDED HEREUNDER, OUR EFFORTS, OR THE SITE WILL FULFILL ANY OF YOUR PARTICULAR PURPOSES OR NEEDS. * CREATIONS ASSUMES NO RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT OR * * * DESTRUCTION OR UNAUTHORIZED ACCESS TO, OR ALTERATION OF, USER COMMUNICATIONS. * CREATIONS IS NOT RESPONSIBLE FOR ANY INCORRECT OR INACCURATE CONTENT POSTED ON THE SITE, WHETHER CAUSED BY USERS OF THE SITE OR BY ANY OF THE EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR UTILIZED IN THE SITE.
CREATIONS MAKES NO WARRANTY THAT:

YOUR USE OF THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE WILL BE ACCURATE OR RELIABLE; OR
THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM CREATIONS OR THROUGH THIS SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT.

YOU AGREE THAT THE TERMS OF THIS SECTION SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE SITE INCLUDING, BUT NOT LIMITED TO, ANY FILES THAT ARE DOWNLOADED FROM THE SITE.

SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES SO THESE LIMITATIONS MAY NOT APPLY TO YOU. THE WARRANTIES SET FORTH HEREIN GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Limitations and Exclusions of Liability

CREATIONS MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF ANY INDIVIDUALS WHO ARE REGISTERED ON THIS SITE. IN NO EVENT SHALL CREATIONS BE LIABLE FOR ANY DAMAGES WHATSOEVER, WHETHER DIRECT, INDIRECT, GENERAL, SPECIAL, COMPENSATORY, CONSEQUENTIAL, AND/OR INCIDENTAL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE.

YOU EXPRESSLY UNDERSTAND AND AGREE THAT CREATIONS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF CREATIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM:

THE USE OR THE INABILITY TO USE THE SITE;
ANY PURCHASE RESULTING FROM YOUR USE OF THE SITE;
UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;
STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SITE; OR
ANY OTHER MATTER RELATING TO THE SITE.

IF YOU ARE DISSATISFIED WITH THE SITE, OR ANY OF THE INFORMATION CONTAINED THEREON, OR REFUSE TO ABIDE BY THIS AGREEMENT, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE YOUR USE. NOTWITHSTANDING THE FOREGOING, CREATIONS’ LIABILITY TO YOU SHALL BE LIMITED IN ALL INSTANCES TO AN AMOUNT NOT TO EXCEED $100. YOU FURTHER AGREE NOT TO JOIN IN ANY LAWSUIT WITH ANOTHER PERSON OR SERVE AS A CLASS REPRESENTATIVE OF ANY CLASS ACTION LAWSUIT AGAINST CREATIONS ARISING OUT OF THE USE OF THE SITE.

CREATIONS SHALL NOT BE HELD LIABLE FOR ANY REPRESENTATIONS ON THIRD PARTY SITES IN RELATION TO THE INFORMATION PROVIDED IN THIS SITE. YOU AGREE THAT THE TERMS OF THIS SECTION SHALL APPLY TO ALL CONTENT, MERCHANDISE AND SERVICES AVAILABLE THROUGH THE SITE INCLUDING, BUT NOT LIMITED TO, ANY FILES THAT ARE DOWNLOADED FROM THE SITE OR MERCHANDISE ORDERED AS A RESULT OF INTERACTIONS WITH THE SITE.

Modification

Because of the dynamic nature of the Internet environment, Creations may update, revise, supplement, modify or amend this Agreement at any time. Any update, revision, supplementation, modification or amendment shall be effective immediately upon its posting on the Site. You agree that you will be bound by this Agreement, however and whenever it is updated, revised, supplemented, modified, or amended, whether you have actual or constructive notice of, and whether you have used or continue to use the Site after, the updates, revisions, supplementation, modifications or amendments.

Entire Agreement; Interpretation

This Agreement constitutes the entire agreement between you and Creations with respect to your use of the Site. There are no other representations, warranties, terms, agreements, or conditions, either written or oral, with respect to your use of the Site except as set forth in this Agreement, and you agree that you have not relied on any other representations, warranties, terms, agreements, or conditions. The section headings used herein are for convenience only and shall not be given any legal import.

The terms herein as they relate to any services or merchandise made available on the Site are supplemented by our Privacy Statement. To view Your Privacy Rights, click here.

Severability

If any provision of this Agreement is deemed unlawful, void, voidable or unenforceable for any reason by any court or other tribunal of competent jurisdiction, then such provision(s) shall be reformed without further action by the parties to the extent necessary to make such provision(s) valid and enforceable when applied to such facts or circumstances, with the objective of achieving as nearly as legally possible the same effect.

Governing Law and Venue

This Agreement, the entire relationship between you and Creations, and any litigation or other legal proceeding between you and Creations(whether grounded in tort, contract, statute, law, or equity) shall be governed by and construed in accordance with the laws of the State of Texas, without giving effect to its choice of law rules. Reasonable attorneys’ fees and costs will be awarded to the prevailing party in the event of litigation involving the enforcement or interpretation of this Agreement.

This contract is fully performable in Dallas, Texas. Any litigation arising between the parties hereto shall be brought only in the state or federal courts having subject matter jurisdiction in Dallas County, Texas. You hereby irrevocably and unconditionally consent to the jurisdiction of any such court and hereby irrevocably and unconditionally waive any defense of an inconvenient forum to the maintenance of any action or proceeding in any such court, any objection to venue with respect to any such action or proceeding, and any right of jurisdiction on account of the place of residence or domicile of any party thereto.

Term; Termination

This Agreement will remain in full force and effect while you use the Site.

Creations may terminate your right to use this Site, with or without cause at any time in its sole discretion, including, without limitation, your violation of this Agreement, failure to provide accurate registration data, and lack of use. In the event of termination, all representations, warranties, indemnifications, and promises made by you shall survive.

Waiver

The failure by either party to enforce at any time any of the provisions of this Agreement, to exercise any election or option provided herein, or to require at any time the performance of the other of any of the provisions herein will not in any way be construed as a waiver of such provisions.

Electronic Communications

You consent to receive communications from us by e-mail. You agree that all agreements, notices, disclosures and other communications that we provide to you by e mail satisfy any legal requirement that such communications be in writing. If you have other questions about how we might use your e-mail address please click here and review Your Privacy Rights.

Contact Information

If you have a comment, question or request, or if you need to contact Creations for any other reason, please click here.

Currency Estimator2017-08-28T18:01:17+00:00
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Canada1 Base Rate
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Japan84.366996765137
China5.1550002098083
Swiss0.74229997396469

* This currency switcher is used as an estimate of costs.  The rates are updated daily from Google.com/finance or Finance.Yahoo.com  Currently all purchases are only offered in Canadian Dollars.

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Art Terms2018-09-16T17:30:32+00:00

General Art Terms:

Acrylic – A plastic used as a medium for pigments in painting or as a casting material in sculpture.

Applique – A cut-out attached to a background.

Aquarelle – Transparent watercolor.

Assemblage – Sculpture formed by joining individual pieces, sometimes “found objects.”

Bas-Relief – Sculpture in which the figure projects only slightly from the background.

Diptych – A two-part painting, often of attached panels. A triptych is composed of three parts, a tetraptych four, etc.

Encaustic – is a beeswax-based paint mixed with pigment and kept molten while painting. The word encaustic comes from the Greek meaning to “burn in” which refers to the process of fusing the paint. This type of painting was used in the 5th century B.C. for weathering boats and coloring marble. Encaustic is the most durable of the artist’s paints because the beeswax is impervious to moisture. As a result, it will not deteriorate, yellow or darken and it can be polished to a high gloss for a brilliant surface. The beauty and the difficultly in the paint is found in its immediate drying time. Because it cools immediately, the gesture and brush strokes are captured

Gouache – Watercolor to which an opaque white has been added.

Graphic – Any work printed directly on paper from a plate or block.

Haute Relief – High sculptural relief in which figures project from a background at least half their real depth.

Impasto – Thick application of paint creating a textured surface.

Mixed Media – The use of different materials in the same work.

Pastel – A soft chalk made of pigments, water and a binder, blended into a stiff paste and dried.

 

Acrlic Glazing2016-01-24T03:05:37+00:00

When should I use acrylic?
Tru Vue recommends using acrylic for hanging and shipping heavy oversized artwork, in children’s rooms, in earthquake zones, in high traffic areas or anywhere where safety is a concern.

Does acrylic have out-gassing?
No framing grades of acrylic have out-gassing.  However, to be certain, we recommend only buying acrylic made in North America.  All Tru Vue acrylic products are out-gassing free.

When should I use a thicker acrylic product?
You should use 3mm acrylic when the frame’s size exceeds 36”x48”.  Tru Vue also offers 4.5mm and 6.0 Optium Museum Acrylic for oversized framing projects over 40”x60”.

Which side of Tru Vue conservation grade acrylic should be placed toward the artwork?
Either side of the conservation grade acrylic can face the artwork.  Both sides carry the protective technology.

How much space should I allow for expansion and contraction?
The standard 1/16” is recommended for every 12″.

Glass Anti-Static2018-09-16T17:38:37+00:00

What type of glazing should I use for pastel or charcoal based art?
Pastel or charcoal based art can become damaged using most glazing products due to the inherent static charge of the substrate.  Tru Vue Optium® Acrylic Glazing provides long-lasting anti-static as well as anti-reflective properties to help protect art from damage and to help showcase your art the way it was intended.

Glass Reducing Reflections2016-01-24T03:04:38+00:00

How does anti-reflective glass reduce reflection?
The thin film coatings on Tru Vue anti-reflective glass disrupt the energy contained in light waves causing them to flow out of sync. This disrupted wave pattern virtually eliminates all reflection from the glass surface. Diagrams of how this process works are included with the descriptions of all anti-reflective products.

What is non-glare glass?
Non-glare picture framing glass is finished to diffuse reflected light. This process also gives the glass surface a matte finish.

Glass Cleaning2015-07-01T22:59:55+00:00

How do I clean picture framing glass?
If spot cleaning is needed, spray a small amount of ammonia-free glass cleaner on a micro-fiber cloth or a clean lint-free cotton rag.  To prevent overspray, do not spray the cleaner directly on the glass.  Press the cloth against the glass and clean in a round, circular motions.

Why is ammonia-free glass cleaner?
Cleaning glass with harsh chemicals such as ammonia can be harmful.  Ammonia can cause out-gassing within the framing package.

Glass UV Protevtion2018-08-22T13:24:13+00:00

ISO 1890:2007 recommends using glazing with at least

97%.
Premium Clear Glass (%) 45
Reflection Free (%) 78
Optium Acrylic (%) 93
Museum Glass (%) 99
Museum Acrylic (%) 99

* International Organization for Standardization (ISO) – a non-profit, third-party organization that sets worldwide standards for everything from healthcare and baby food, to the preservation of scrapbooks and motion pictures.

What percentage of UV rays does the coating block?
Tru Vue Conservation Grade glass products, including Museum Glass®, Conservation Clear® and Conservation Reflection Control®, effectively block 99% of all harmful indoor and outdoor UV light rays.

Is the UV coating permanent?
Yes.  Tru Vue manufactures its Conservation Grade glass products by applying an inorganic silica-based UV inhibiting coating to the glass surface.  The UV coating is “baked” into the glass, producing a permanently bonded coating. Tru Vue Conservation Grade glass products have been field tested for over 20 years and do not delaminate or degrade over time.

When should UV protection glass be used?
Since UV light rays come from indoor and outdoor light sources, all items on display are vulnerable to the damaging effects of UV light exposure.  That’s why it is important to use glass with at least 97% UV protection on all of your custom framing jobs.

Conservation framing materials and techniques should always be used on sentimental, valuable, limited edition and one-of-a-kind artwork.  Also use UV protection glass on all works of art your customers want to protect, especially posters and open edition prints.  Posters or open edition prints are more susceptible to UV light damage since the inks, papers and other materials used to create them are more likely to deteriorate than those used in higher end reproductions.

Why is UV protection important?
Without at least 97% UV protection framed pieces will age and fade more rapidly.  Indoor and outdoor UV light rays contribute to severe color loss, paper embrittlement and deterioration of framed pieces. These effects are both cumulative and irreversible. The materials that make up the piece, the paper or fabric on which the image is displayed, may become brittle. Photos may appear yellow or stained with ghostly silver deposits rising to the surface. Once damage from light has occurred, it can never be reversed. That’s why it is important to understand what you can do to minimize this type of damage before it happens.

Are there forces other than UV light that can contribute to damage to items on display?
Yes. While it is very important to reduce UV light exposure, this alone will not eliminate fading and other deterioration.  All light, not just UV light can be damaging.  Heat, pollution, moisture, the materials that make up the piece as well as poor quality framing materials are all contributing factors.  Using conservation framing techniques and materials as well as educating your customer on how to properly display and care for their framed piece will help minimize the risk of damage caused by these factors.

Remind your customers that care should be given when displaying their framed piece to avoid unnecessary exposure to light.  Since some light is required for your customers to enjoy and see their framed pieces, it is all the more important to reduce any damage from UV light, by using glazing with at least 97% UV protection.

How can customers protect their framed pieces?
Help your customers select framing materials that will protect their framed pieces for years to come. Educate your customers on the damaging effects of all light, visible and invisible, and recommend that they select glazing with at least 97% UV protection to reduce the damaging effects of UV light with heating and cooling repair services.  Give your customers simple instructions for displaying and caring for their framed piece.  UV protection will not eliminate fading, so your customers should use care when displaying their framed pieces.  Direct light exposure for any duration should be avoided.  Hanging or displaying the piece in a controlled lighting environment with low humidity is recommended.

For additional tips, Tru Vue recommends reading A Consumer Guide to Materials for Preservation Framing and the Display of Photographic Images, created by the Image Permanence Institute.  To download this guide go to www.imagepermanenceinstitute.org.

Is fluorescent light harmful?
Yes.  All light can be harmful.  While fluorescent lighting can have a higher output in the UV range compared to incandescent lighting, the more important factor is the overall brightness of the light source. To minimize light damage, avoid placing artwork near sunlit windows or bright sources of light.

The windows in my customer’s home have UV coating. Should I still use UV filtering glass?
Yes. Unfortunately, the sun is not the only source of harmful UV light rays. All light sources, whether natural or artificial, have some of their components in the ultraviolet range.

How UV Protection Glass Works:

Museum Glass
- UV Coating

Museum Glass

UV Light

UV Light

Blocked
99% of UV Light

Museum Glass
- UV Coating

Reduced Reflection

Less Than 1%
Light Glare

97% Light Transmission

Better Art Viewing
Increased Clarity

Printmaking Terms2017-02-03T21:58:36+00:00

Printmaking Terms:

Original Prints – Hand printed from plates created by the Artist. Colors are then printed one at a time by or under the direction of the artist. The prints are signed by the artist and numbered. The plates are then destroyed or defaced.

Signed and Numbered – Authenticated with the artist’s signature, the total number of impressions in the edition, and the order in which the impressions are signed; “5/75” indicates that the print is the fifth signed of an edition of 75 impressions.

Artist Proof – At one time when the printing process was not as developed as it is today. The artist would need to review the first print that came out of the printing press for quality and likeness to the original. Any differences would be hand touched by the artist. The printer would adjust the printing of plate to match the artist changes. A print outside of the numbered series, usually 1/10 of the edition.

Publishers Proof – This series was sometimes given to the printer or the patron of the orignal art for services provided. A print outside of the numbered series, usually 1/10 of the edition.

Hor De Commerce (H.C.) – (pron. OR de com-AIRCE) – A designation for prints not in the numbered series pulled for the use of the publisher, normally limited to five or six.

Reproduction Print – Printed from plates produced by the process of offset lithography.

Photomechanical Offset Printing – A process in which an image is transferred to a printing plate photographically and then onto a roller which prints on paper. An offset print is not a graphic.

Relief – A technique in which the portions of a plate intended to print are raised above the surface, as woodcut, linocut, etc.

Intaglio (pron. in-TAHL-yo) – Any technique in which an image is incised below the surface of the plate, including dry point, etching, aquatint, engraving, and mezzotint.

Serigraph (screenprinting, silkscreen) – A stenciling method in which the image is transferred to paper by forcing ink or paint through a fine mesh in which the background has been blocked.

Planography – Any process of printing from a surface level with the plate, as lithography.

Aquatint – An intaglio method in which areas of color are made by dusting powdered resin on a metal plate and then letting acid eat the plate surface away from around it.

Bon-a-tirer – (pron. bone-ah-ti-RAY) – The first impression of a print run acceptable to the artist and used as the standard with which each subsequent impression is compared.

Dry Point – An intaglio technique like engraving in which the image is drawn on a metal plate with a needle, raising a ridge which prints a soft line.

Engraving – An intaglio process in which lines are cut into a metal plate and then filled with ink to transfer the image onto paper.

Embossed Print – Uninked relief print in which dampened paper is pressed into recessed areas of a plate, producing a three-dimensional impression.

Etching – An intaglio process in which an image is scratched through an acid-resistant coating on a metal plate. The plate is then dipped in acid which eats into the exposed surface.

Linocut – A process in which an image is cut in relief on a linoleum block.

Lithograph – A planographic process in which images are drawn with crayon or a greasy ink on stone or metal and then transferred to paper.

Mezzotint – An intaglio process in which the plate surface is roughened and then an image is created by smoothing the areas to be printed.

Monotype – A unique print made from an inked, painted glass or metal plate.

General Art Terms:

Acrylic – A plastic used as a medium for pigments in painting or as a casting material in sculpture.

Applique (pron. ap-li-KAY) – A cut-out attached to a background.

Aquarelle (pron. ak-we-RELL) – Transparent watercolor.

Assemblage – Sculpture formed by joining individual pieces, sometimes “found objects.”

Bas-Relief (pron. BAH relief) – Sculpture in which the figure projects only slightly from the background.

Diptych (pron. DIP-tick) – A two-part painting, often of attached panels. A triptych is composed of three parts, a tetraptych four, etc.

Gouache – Watercolor to which an opaque white has been added.

Graphic – Any work printed directly on paper from a plate or block.

Haute Relief – High sculptural relief in which figures project from a background at least half their real depth.

Impasto – Thick application of paint creating a textured surface.

Mixed Media – The use of different materials in the same work.

Pastel – A soft chalk made of pigments, water and a binder, blended into a stiff paste and dried.

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